About TAI
Tindall Associates Inc. (TAI) currently located in Orland Park, Illinois was incorporated in 1980 and began developing its Life Reinsurance System in 1984. The first client was installed in 1985 and the release program began in 1987. There were thirteen releases of the original software before it was rewritten and the new System continues to be enhanced today.
The Company is a’C’ Corporation privately held and has been profitable since 1991. The stockholders of the Company are active employees in the business. We do not release financial information, but will disclose that we have three main sources of income: software sales, consulting, and maintenance fees. We currently have 99% participation in our maintenance program.
There are 15 full time people working for the Company. Ten of which are programmers, five are administrative analysts; all actively involved with our customers. Most of our employees have over ten years experience with the system and many more years of insurance expertise. That is why we are able to accomplish so much with a relatively small staff. Typically we install three to five new clients per year, upgrade others, do special projects and continue development work on the System.
There are over 85 active licenses for the System processing reinsurance for more than 100 statutory life insurance companies. In 2004 we purchased the TARSAS Reinsurance System and existing clients from Transamerica Reinsurance with the intention of increasing our client base and moving them to the TAI System over the next few years. It is part of our strategy to maintain the lead position in life reinsurance self reporting.
We have customers of varying sizes and reporting needs. Some of our customers assume as well as cede and retrocede business on the same system. Initially we focused on supporting ceding companies, but as our System and client base grew we began working with companies that needed to handle assumed and retroceded business as well.
Many of our customers have acquired other companies or blocks of business and TAI has assisted in the conversion of the data to our System as well as working on reinsuring retained business for clients that wish to expand their reinsurance. In other words, TAI frequently maintains an ongoing relationship with clients beyond the periodic upgrades to our System. Recurring business with existing clients has been a focal point of our success.
TAI has a stable staff that is knowledgeable in insurance, reinsurance, and systems with the ability to design a solution to meet any life Company’s requirements. We not only provide the software, we work with clients to convert and validate the information that is passed to our System. The goal is not only to convert the data, but also to assure that it is accurate and up to date. Because of our large client base, there is usually minimal modification needed to our System. However, if there is a special need TAI can support it at a cost-effective price.
Over the years TAI has worked with the professional reinsurers and groups such as Society of Actuaries, LOMA, ACORD and RAPA to assure we address the reporting needs of our clients. The self-reporting of reinsurance information is our exclusive business.
Early in the development of the System, we realized it would never be complete. Products change, new regulations are introduced, and reinsurance arrangements evolve. That is why we initiated our release program. As the business changes so must our System. The market drives our System’s direction. For example, as the volume of business grew TAI introduced electronic reporting to facilitate analysis, with the increased use of first dollar reinsurance claims tracking became necessary, and with survivorship premiums calculated on a blended rate basis TAI had to support new premium calculations.
In 1999, TAI introduced its Graphical User Interface (GUI) client server system. This provided us with an additional System platform and was more user-friendly. It features Microsoft SQL data base and introduced several new features and functions into the System.
Then in 2005 we released our web based System called TAI.NET. It is an intranet solution featuring three-tier architecture with rich thin client simplifying deployment. In other words there is no special software that needs to be installed on an individual client machine to access the application if the user has access to the host server. This new product offering has been developed within the .NET framework utilizing Visual Studio .NET, ASP.NET and ADO.NET. This has all the flexibility and functionality of our other two Systems with all the features and advantages of working in the web environment.
Our latest development is TAI X-Press. It is a software package that allows clients to send regular reports and claims information to their reinsurers by means of a secure process https. It eliminates the need for establishing special secure FTP sites or the expense and security risk of sending information through the mail or by currier. It is just another way that TAI tries to improve the communication between clients and reinsurers.
What’s next? That is up to the market and our customers. In the meantime TAI will continue to enhance functionality and improve the automation of System functions. With the amount of reinsurance inforce at most companies the reinsurance information is as important to the ceding company as it is to the reinsurer and retrocessionnaire. TAI is providing tools for our Customers to use and analyze that data.
Until recently all of our business has been in North America . With the improvements in technology and the globalization of trade TAI is interested in entering new markets. With many of the North American reinsurers originating from Europe and Asia , clients with international operations, and the increase in offshore business TAI is attempting to expand its presence in other parts of the world. We already have a couple offshore reinsurers using our System.
In summary, TAI offers a complete software solution for life companies to self report all their reinsurance information; assumed, ceded or retroceded in an electronic format to share with their trading partners on a cost effective basis.
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