General Support

All of our installations are successful because TAI partners with its clients from the outset:

  • Custom Installations
  • User and Technical Training
  • Conversion Assistance
  • Implementation Validation
  • Ongoing Support Through Maintenance: Phone, Email, Remote Access, Secure FTP, etc.

For client support, login to the client support area on the right. If you need your client support login information, contact TAI.


Aegis: The TAI FTP Site

TAI offers secured encrypted FTP file transfer services for our clients to simplify the transfer of data between both parties. If you are an existing TAI client and would like to use this service. Please submit a request form if you would like to create a new Aegis user account:  If you have any questions about Aegis please email the TAI FTP Administrator.

Reinsurer Support

For reinsurer support, please visit the Reinsurers page for further information.