The TAI Help Desk and Self-Service Portal is a customer service platform provided to TAI system users for troubleshooting and support. We’ve made it easy and efficient to get what you need, when you need with the TAI Help Desk.
TAI customers can make the most of the system’s Claims module with these helpful tips from Ryan Cauldwell, Manager of Reinsurance Consulting. In his recent TAI Basic Claims Training Webinar, Ryan walked attendees through frequently asked questions on the claims module’s functionality and highlighted its most popular features.
Whether your organization is about to kick off a TAI upgrade or is planning for one in the next couple years, this blog provides a helpful overview of what to expect and how to prepare.
To help TAI users simplify and automate the audit process, Ryan Cauldwell, Manager of Reinsurance Consulting, walked us through common questions and the most used features of TAI’s Online Audit function (or “View Trace” as some users may call it) in the recent webinar: TAI Basic Audit Training. Ryan provided an overview of the audit functions available on TAI that can be used by both direct writers and reinsurers, whether you’re managing an internal or external request or processing a valuation or reinsurance query.
TAI has developed a Recapture App which provides a more flexible option for recapturing business from reinsurers or retrocessionaires. The App is incorporated into version 3.6 of TAI .NET. Clients have the option of using the Recapture App or using the traditional custom programming solution for recaptures.
Are you currently leveraging all processing and reporting capabilities of TAI’s Claims Module? Claims are a key component to reinsurance operations; the TAI Claims Module can be used to help streamline this aspect of your business. Read this FAQ blog to understand the benefits of the module and clarify common misconceptions about TAI Claims.
As reinsurance administration professionals, querying data is a common part of our role. Whether you are creating reports, analyzing data, or searching for the source of a data discrepancy, here are seven ways to query reinsurance data using TAI software.
When Artificial Intelligence comes up, it often conjures up thoughts about robots, lost jobs, and complex systems that - at first glance - can seem impossible to grasp. However, a large component that can be overlooked is the time dedicated towards teaching artificial intelligence and machine learning what you want it to. As we’ve emphasized before, the people and expertise behind the technology play a crucial role in driving the direction of usage, training, implementation, quality assurance and more.
Across the industry, insurance professionals are looking for new ways to innovate their processes, services, and solutions for better management and business outcomes. Agile project management/methodology can be used to generate new ideas, elevate productivity, and accelerate product innovation.
We have recently received inquiries about an increased number of Last Extract Warnings being seen in TAI .NET release 3.2 and above. This FAQ blog provides answers as to why this is occurring.
