TAI is a life and annuity reinsurance administration platform. Our services include consulting and administration relating to reinsurance.

The headquarters of Tindall Associates, Inc. are located in Mokena, Illinois, United States of America.

TAI is the controller responsible for the Personal Information we collect and process within the scope of this Privacy Notice.

This Privacy Notice is designed to provide compliance with relevant laws in countries where TAI operates. TAI will handle Personal Information in accordance with local privacy laws at the place where the Personal Information is collected and processed. If an applicable law provides for a lower level of protection of Personal Information than that established by this Privacy Notice, then this Privacy Notice shall prevail.

Personal Information means information, or a combination of pieces of information, that could reasonably allow an individual to be identified.

As a business, we own a website and run a range of marketing, knowledge sharing, and business development campaigns. We also manage relationship with our business clients, partners and vendors when providing our services and products. Your Personal Information is used to perform these activities and assess the effectiveness thereof.

Depending on your particular situation, we collect your Personal Information in the following circumstances:

• If you are employed by a business client, partner or vendor of TAI, your Personal Information is collected directly from you, through information provided by your employer, or from publicly available sources.

• If you attend a TAI event, your Personal Information is collected from you prior to or directly at the event.

• If you use our applications, your Personal Information is collected during your user set-up and login process.

• If you access our website, your Personal Information is collected via online tracking technologies such as cookies.

Cookies are text files containing small amounts of information which are downloaded to and stored on your computer or mobile device when you visit our website. On each subsequent visit of our website, these cookies are sent back to us and make us aware of your visits to our website.

The type of information we collect and process about you will depend upon specific circumstances relating to your engagement with us.

If we process your Personal Information in the course of marketing and business development, we will collect:

• Your name

• Business contact information: work postal address, telephone number and email address

• Company name, department

• Your occupation/title

• Your communication and opt-in/opt-out preferences

• Information about your interaction with our marketing campaigns

If you attend a TAI event, we will collect:

• Your name

• Business contact information: work postal address, telephone numbers and email address

• Company name, department 

• Your occupation/title

• Your communication and opt-in/opt-out preferences

If you are TAI’s client, partner or vendor or use TAI applications, we will collect:

• ·Your name

• Business contact information: work postal address, telephone numbers, email address

• Company name, department

• Your occupation/title

If you access TAI website, we will obtain the following information via cookies: location (country, region, city), date and time of your visit, title of the page being viewed, URL of the page being viewed, URL of the page that was viewed prior to the current page, IP address, device serial number, files that were clicked and downloaded, links to an outside domain that were clicked, language of the browser being used, browser version, browser plugins, operating system version, language of the visited page.

TAI does not intentionally collect or process any special category or sensitive Personal Information under this Privacy Notice.

TAI does not sell your Personal Information collected under this Privacy Notice.

TAI does not engage in profiling or automated decision making for the processing activities covered by this Privacy Notice.

We use Personal Information we collect from you for diverse purposes depending on the type of your engagement with us.

If we process your Personal Information in the course of marketing and business development, we will use your Personal Information for the following purposes:

• To provide you with relevant information about our products and services, and advertise them;

• To respond to your enquiries;

• To determine your interest in our new products, services and marketing campaigns;

• To offer you with our products and services;

• To monitor and analyze the outcome of our marketing campaigns;

• To perform administrative activities in connection to your opt-out.

If we process your Personal Information for TAI events, we will use your Personal Information for the following purposes:

• To invite you to attend our events;

• To admit and accommodate you in our events;

• To monitor attendance of our events;

• To provide you and other participants with any follow up information concerning an event you subscribed to attend;

• To perform administrative activities in connection to your opt-out.

If we process your Personal Information in the course of relationship management with you, we will use your Personal Information for the following purposes:

• To communicate and manage relationship with you whilst providing our products and services or engaging with you;

• To set you up on TAI applications and monitor their usage;

• To respond to your enquiries about our products and services and provide any related support;

• To carry out any due diligence or other checks on the entity you are representing necessary for our internal compliance.

Whenever we process your Personal Information we must have a legal basis. In most cases, our ability to obtain and process your Personal Information for the aforementioned purposes is based on one of the following legal bases:

a) Where required by law, we will collect Personal Information only where we have your consent to do so via an opt-in selection, a consent form provided to you or an implicit consent in the course of marketing, business development or events activities. 

b) Processing your Personal Information is necessary to meet our legitimate interests, when we perform our marketing, business development, events and relationship management activities.

c) Processing is necessary to comply with a legal obligation requiring us to respect your opt-out from our marketing communications.

We will collect and use Personal Information from you where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. Our legitimate interests typically include improving, maintaining, providing, and enhancing our products and services, growing our business, assessing your interest in our products and services, and complying with regulatory requirements for running our business.

EU and UK data subjects may find more detailed information about applicable purposes and legal grounds for processing in the table found at the following link.

We will provide you with regular opportunities to tell us your marketing preferences in our communications to you. We will rely on consent via opt-in or our legitimate interests for our marketing communications (depending on local legal requirements).

If you no longer want to receive marketing-related emails from TAI on a going-forward basis, you may opt-out of receiving these emails by clicking on the link to “Unsubscribe” provided in each email or by contacting us at the contact information under the “Contact Us” section of this notice.

We use cookies for the technical functioning of our website and collection of information about your browsing experience helping us to provide improved accessibility and content on our website. More specifically, we use cookies to:

• Ensure that our website and content are accessible to users (facilitated via Necessary Cookies);

• Save user preferences and other user input details (facilitated via Necessary Cookies);

• Analyse and better understand performance of our website, our online audience and their interests in our products and services (facilitated via Performance and Analytics Cookies); and

• Facilitate content personalization and targeted advertising (facilitated via Advertising Cookies).

Our ability to obtain and process your Personal Information via cookies is based on one of the following legal bases:

• Your consent obtained via an opt-in selection through our Cookie Preference Center; and

• Our legitimate interests, including enabling technical functionality of our website and recognizing user preferences.

Please find more details about how these legal bases and purposes apply to each type of cookies in the table found at the following link.

When you visit our website for the first time, you will be directed to our Cookie Preference Center where you will be able to decide whether you would prefer us using certain cookies. Please note that Necessary Cookies are active by default.

If you click “Accept All,” you will be able to agree to our use of all “Active” cookies, including Perfomance and Analytics, and Targeting Cookies. If you click “Decline All,” you will be able to refuse all of these cookies.

In “Manage Cookies” section, you will be able to review all cookies, find more details about them and set your own preferences. Please note that choosing not to allow cookies on your computer may impact or alter the expected performance and functioning of our website.

How do I change my cookie settings?

You can change your cookie preferences at any time by navigating along the menu bar at the bottom on the website. You may need to delete your browsing history and refresh your page for your settings to take effect.

Depending on the circumstances relevant to the processing of your Personal Information, we may share your Personal Information with the following parties, unless it is not permitted by local applicable laws:

• Service providers. We may share your Personal Information with service providers that perform certain services and business operations for us, for example, data storage providers, event planners, online event or display platforms, digital publishing, workload management tools.

• TAI parent company. We operate as a global business, so, under limited circumstances, we may share your Personal Information with our company who may use this information for the purposes described in this Privacy Notice.

• Any law enforcement agency, court, regulator, or government authority. We may share your Personal Information with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.

If you require further information on who your personal information is shared with, please contact us at the details contained in the "Contact us" section below.

You have certain rights regarding your Personal Information, subject to local laws and circumstances relating to the processing of your personal information.

Your rights include the right to:

• access your Personal Information and details relating to the processing of your Personal Information;

• rectify the information we hold about you;

• erase your Personal Information;

• restrict our use of your Personal Information;

• object to our use of your Personal Information;

• receive your Personal Information in a usable electronic format and transmit it to a third party (right to data portability); and

• lodge a complaint with your local data protection authority.

Please note that we may require additional information from you in order to confirm your identity and honor your requests.

To exercise any of these rights, please complete a Data Subject Rights Request form on our parent company’s (RGA) website at https://www.rgare.com/our-company/responsibility/policies-and-governance-center/rights-requests, or contact us directly using the contact details provided in section “Contact Us” below.

We are committed to working with you to obtain a fair resolution of any request, complaint or concern about privacy. If, however, you believe that we have not been able to assist with your request, complaint or concern, you have the right to make a complaint to your local supervisory authority (i.e. the supervisory in the jurisdiction where you live or work) or the supervisory authority of the jurisdiction where you believe an infringement of data protection laws has occurred.

We implement technical and organizational measures to ensure a level of security appropriate to the risk to the Personal Information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of Personal Information. We evaluate these measures on a regular basis to ensure the security of the processing.

We will normally retain your Personal Information for as long as we need it to provide our services, handle our marketing, business development, and events campaigns, and relationship management.

More specifically, in line with our data retention schedule, we keep your personal information until you may have an interest in our products, services or events. We will keep your Personal Information for one year after you have opted-out from receiving our marketing materials.

If you would like to know more about the retention of your personal information, please contact us at the details contained in the "Contact us" section below.

We securely destroy Personal Information when its retention period has expired. However, we may retain anonymised data (which is not treated as Personal Information under this Privacy Notice) for longer.

TAI operates in USA and Canada, thus your Personal Information may be transferred to, stored, and processed in these countries. In compliance with data protection laws of the European Union and other relevant countries, we have put permissible mechanisms in place to protect Personal Information when making international transfers.

If we need to transfer your personal information to service providers located outside the EEA or other relevant countries, we will make sure that adequate safeguards are in place with those parties under applicable local laws. We typically put in place contractual commitments in accordance with applicable legal requirements to ensure that your Personal Information is adequately protected.

For more information on the appropriate safeguards in place, please contact us at the details contained in the "Contact us" section below.

If you have questions or concerns regarding the way in which your Personal Information has been used, please e-mail us at helpdesk@taire.com or call or write to us.

Our postal address is:

Tindall Associates, Inc.

18927 Hickory Creek Drive, Suite 100,

Mokena, Illinois, 60448

Our telephone number is:

+1 (708) 403-7775

You may request a copy of this Privacy Notice from us using the contact details set out above. We may modify or update this Privacy Notice from time to time. If we make a significant change to this Privacy Notice, we will post a notice about this on our website, and we may provide the notice directly to you.